Consumer Protection Act, 1986 – Deficiency in Service – Delay in Possession: Where a development authority delays possession of an allotted flat beyond the stipulated period, the allottee is entitled to a refund of the amount paid with reasonable interest and compensation.
Consumer Protection Act, 1986 – Compensation – Multiple Heads: Awarding compensation under multiple heads for a singular default (e.g., delay in possession) is generally not sustainable, as interest awarded on the refunded amount is considered compensation for the deprivation of investment.
Consumer Protection Act, 1986 – Compensation – Interest on Home Loan: A developer is not liable to pay interest on a home loan taken by an allottee, in addition to the interest on the refunded amount, unless exceptional and strong reasons are demonstrated. The source of the allottee’s funds is irrelevant to the developer’s liability for deficiency in service.